Support » Plugin: Ultimate Lightbox » Ultimate Lightbox Plugin stopped working

  • Resolved mistym


    Hi support

    This plugin has stopped working all together. I don’t want to search elsewhere as the layout is superb. The website where it is installed is called some insight would be great. Many thanks.


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  • Plugin Contributor EtoileWebDesign


    Hi tamsin,

    In looking at the source code of your page, it looks like the correct assets (CSS and JS) are being loaded for the lightbox and there are no errors in the developer console, so, on the surface at least, it looks like it should work. However, there is no lightbox code attached to any of the specific images on the page, which would seem to indicate that you don’t have it correctly set up for what images you want the lightbox to be applied to. What do you have set for “Add Lightbox Options” in the “Basic” area of the lightbox settings?

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