• Resolved Mike Masters

    (@eumikemasters)


    Hey there, I am experiencing a major problem with your plugin that I need help with…

    So the problem is that the ultimate author box plugin is adding 2 extra empty paragraphs in-between each element of my content throughout the post… see what I am talking about: https://i.imgur.com/qr78KbU.jpg

    I really like the plugin and I would love to continue using it but I can’t use it like this since it ruins the look of the page so please share any possible solutions that you may have. Here is some extra info in case you find it helpful…

    I am running on WP 5.7, theme Poseidon, I have written some additional CSS inside your plugin but it’s mostly about colors. The problem was not there a month ago but I’ve been doing some things here and there of which a major one is the 5.7 update and I didn’t really notice if this problem was there before the update or if it appeared after the update but if you can’t find a possible solution I could roll back to a backup I have from before the update (I would prefer not to since it would be a huge process and take a lot of time and effort to re-do everything I did since then)

    I will keep it active so you can visit the page for as long as I am updating it, if there is no response by the time I’m ready to go live, I will deactivate the plugin. You can open any of the posts on the provided link to see the problem firsthand.

    The page I need help with: [log in to see the link]

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  • Hi there,

    Thank you for writing in.

    We are extremely sorry for the late response. It seems that you have managed to fix the issue. Could you please let us know the update?

    Thanks!

    Thread Starter Mike Masters

    (@eumikemasters)

    Well, I have been inactive for a while and I got a mail notifying me that my website has been updated to WordPress 5.7.1, shortly after that you posted this reply, so I guess that the update resolved the issue. I assume that it is somehow related to the 5.7 version of WordPress since the bug came with the 5.7 update and was gone with the 5.7.1 update. I hope this gives you some direction about where to look at…

Viewing 2 replies - 1 through 2 (of 2 total)
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