Support » Plugin: Excel-Like Price Changer for WooCommerce and WP E-commerce - Light » TypeError:null is not an object (evaluating ‘DG.getSettings’)

  • psmone

    (@psmone)


    Getting error when trying to open this plugin.

    Error:

    TypeError:null is not an object (evaluating ‘DG.getSettings’)

    Console:

    [Error] TypeError: undefined is not an object (evaluating ‘e.media.view.Modal’)
    (anonymous function) (filebird-modal-init.js:1:121)
    i (load-scripts.php:2:27368)
    fireWith (load-scripts.php:2:28123)
    ready (load-scripts.php:2:29926)
    J (load-scripts.php:2:30282)

    Looks like a conflict with fielbird plugin. Issue doesn’t appear when I deactivate the firebird plug-in.

    • This topic was modified 7 months ago by psmone.
    • This topic was modified 7 months ago by psmone.
    • This topic was modified 7 months ago by psmone.
    • This topic was modified 7 months ago by psmone.
    • This topic was modified 7 months ago by psmone.
    • This topic was modified 7 months ago by psmone.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author holest

    (@holest)

    Hi,

    does issue appear when you enter FULL SCREEN mode?

    Thanks,

    psmone

    (@psmone)

    Yes

    Plugin Author holest

    (@holest)

    Hi,

    that error indicated something else broke the scripts. Probably you can find plugin that causes this conflict by using method of elimination by disabling one by one until you see our plugin works normally. We can take I look. That requires you send us login details directly over our support email.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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