Support » Plugin: WooCommerce » ‘TypeError: Operand is null’ error

  • Resolved melissaknight

    (@melissaknight)


    Just recently, an error has started popping up on screen when clicking through to checkout ‘TypeError: Operand is null’. I would like some help to find a fix to that please.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @melissaknight,

    If possible, please share a screenshot of the full error message. You can upload the screenshot on https://snipboard.io tool and share the URL here.

    Please follow these steps to determine if there is a theme/plugin conflict:

    1. Switch your theme to Storefront.
    2. Disable all plugins except WooCommerce.
    3. Check if you are able to checkout without errors.

    If the issue is resolved after switching to Storefront theme and deactivating all other plugins except WooCommerce, the problem may be with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your plugins one by one, testing after each reactivation until you find the one causing the issue.

    If the issue persists despite following the above steps, kindly share the following information for further investigation:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    I hope this helps!

    Hello,

    Can you please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available)? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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