Support » Plugin: Slider Carousel - Responsive Image Slider » Two sliders in one sidebar ??

  • Hi,
    Can I only have one slider per widget area? Tried putting 2 slider widgets in the sidebar – but there’s a lot of white empty space below it, pushing all the following widgets away (they just dissapear out of the screen) 🙁

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Please can give us a link where we can see the problem?

    When you have one slider on the widget, the slider works fine. When 2 sliders on the widget below you have a white color, yes? Do we understand you correctly?

    Thank you.

    Hi,

    I can’t give you a link as the site is live and it breaks the layout.
    But you can see a screendump of what happens here:

    https://fagbladetkosmetik.dk/wp-content/uploads/2019/11/Screenshot_2019-11-01-Fagbladet-Kosmetik-Beautynews-Kosmetik.png

    This is when I replace my metaslider with the rich slider. A LOT of empty white space – and it pushes all the other widgets off the screen – if you take a look at what it SHOULD look like here: https://fagbladetkosmetik.dk

    Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Thanks for getting back to me.

    Sorry, but we can not understand why do you get such a problem.

    Please, can you create a new link for your page, and paste there our plugin’s shortcode. In this way, we will see the plugin and will try to solve it.

    Waiting for your reply.

    Thank You.

    Hi,
    It’s not a problem on pages with shortcode. It’s only a problem when I ad it as a widget to the sidebar.
    Here’s a page with shortcode: https://fagbladetkosmetik.dk/test-richweb/

    Any solution for this? I can send you admin login, if you wan’t to check it out.

    Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Sorry. But We have no rights. We do not need access to your admin panel

    Our team will try to find the problem. But we can’t find it. You can just put it on the site so that we can see the problem?

    Thank You.

    Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Follow the instructions please.

    Please find the file rich-web-slider-widget.php in the plugin. On the line 2238 add this add code:

    if(jQuery(“.et_pb_extra_column_sidebar”) && jQuery(“#rich_webSlider1_1”)) {
    jQuery(“.et_pb_extra_column_sidebar”).append(jQuery(“#rich_webSlider1_1”))
    }
    if(jQuery(“.et_pb_extra_column_sidebar”) && jQuery(“#text-2”)) {
    jQuery(“.et_pb_extra_column_sidebar”).append(jQuery(“#text-2”))
    }
    if(jQuery(“.et_pb_extra_column_sidebar”) && jQuery(“#et-recent-posts-2”)) {
    jQuery(“.et_pb_extra_column_sidebar”).append(jQuery(“#et-recent-posts-2”))
    }
    if(jQuery(“.et_pb_extra_column_sidebar”) && jQuery(“#text-8”)) {
    jQuery(“.et_pb_extra_column_sidebar”).append(jQuery(“#text-8”))
    }
    if(jQuery(“.et_pb_extra_column_sidebar”) && jQuery(“#text-8”)) {
    jQuery(“.et_pb_extra_column_sidebar”).append(jQuery(“#wpp-2”))
    }

    Thank you.

    Thanks, but it didn’t work fully.
    The white space is gone – but it doesn’t show both slider.

    There’s 2 sliders: https://fagbladetkosmetik.dk/wp-content/uploads/2019/11/richwebslider.png

    But on the page the last slider i pushed to the to and shows only a weird number 1
    https://fagbladetkosmetik.dk/wp-content/uploads/2019/11/richwebslider1.png

    Please note that the slider between ‘Seneste nyt’ and ‘De 10 mest læste’ is a meta slider!

    Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Our team wanted to know the 2 sliders that you put on the site have the same short-code?

    If so, please copy the slider. And put on a different short-code on the site and make this changes for the widget too.

    Hmm….it works now – when I removed the slider from the page (the shortcode in the content area).

    Can you please let me know how to remove the 1 above? I can’t find the selector with debug.

    Plugin Author richteam

    (@richteam)

    Dear KatrineDS.

    Please, can you check, maybe you accidentally wrote “1” number there? This problem does not relate to our plugin.

    At first, from the admin panel edit your Widget field, try to find there the number.

    If there is not any “1” number, your second step is to deactivate the Mailchimp plugin. Because we checked your page and think that this number comes from the following plugin.

    Please, do these following steps and get back to me.

    We are here to help you.

    Thank You

    Hi,

    Almost there.

    The 1 is not a typo. It’s from your plugin. Deactivated and it dissapeared.
    Hid it with a negative margin.

    Second – the two sliders stick together, even though they are placed far from eachother in the sidebar.

    Please see here: https://fagbladetkosmetik.dk/wp-content/uploads/2019/11/hmmm.png vs. the live site, where they are right below each other.

    And one last thing – the gif image shows too shortly for people to see the animation. Can I set the gif to slide slower than the rest of the images??

    Plugin Author richteam

    (@richteam)

    Hello, dear KatrineDS.

    Thanks for waiting for me.

    1) We have solved your first problem.

    Following sending you the solving instruction.

    Please find this code from your Widget.php file on the 155 line and delete that line which I have noticed. Check is the line which I have marked is the same line in your file? You can make search “print_r” word and delete that line. Deleting this code, will be deleted the “1” number from your page.

    2) About your second question. You need to add something between our sliders. That fields are empty, so, that’s why you got our sliders so near. Please, put something between our sliders.

    3) The duration of the GIF animation is not related to our plugin. And we can not change the duration or the quality of the GIF. You need to choose another GIF image.

    Thank You.

Viewing 14 replies - 1 through 14 (of 14 total)
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