Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter xszejdi

    (@xszejdi)

    Second less important thing is that plugin statistics page doesn’t show recovered carts even if i tested it in practice using testing payment method (as if a normal customer did the shopping)

    Thread Starter xszejdi

    (@xszejdi)

    I also noticed that emails are only sent when physically present in the settings, if I exit the plugin settings – emails are not being sent. As soon as I come in – 3 emails are sent at once.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for contacting VillaTheme.
    1. We check our plugin and the Kadence plugin, we don’t see this problem you mentioned on our site, you can see this: https://prnt.sc/12v6z0p
    2. We will check the report feature again and let you know soon.
    3. Please screenshot your settings to let us know more detail.

    Best regards.

    Thread Starter xszejdi

    (@xszejdi)

    Hello, mivtt!
    1. Good to know! Do You know what could be the reason?
    2. OK, it is not as neccessary as point 1 and 3.
    3. Today i noticed info “Your WP Cron is enabled. If you want to use Cronjob server, open file wp-config.php and add row define( “DISABLE_WP_CRON”, true );. Access your server and config with command” – i’m gonna try this, if it won’t work, i’ll send you screenshots.
    Thank You.

    Thread Starter xszejdi

    (@xszejdi)

    3. Yes. Now it’s working!
    Solution to problem 1 would be amazing!

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Please inspect these elements and find out how they get the color, see this image: https://prnt.sc/12vhef0

    Best regards

    Thread Starter xszejdi

    (@xszejdi)

    Hello,
    Fixed! Thank You.
    What about problem 2?

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry for the late reply.
    Please update the latest version of the plugin which fixed the #2 issue.

    Best regards.

Viewing 8 replies - 1 through 8 (of 8 total)
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