Title: Two-Factor Authentication Recovery
Last modified: August 30, 2016

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# Two-Factor Authentication Recovery

 *  [tw1x](https://wordpress.org/support/users/tw1x/)
 * (@tw1x)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/two-factor-authentication-recovery/)
 * Hello,
 * I have a blog hosted by WordPress, and had two-factor authentication enabled 
   on my account. The backup sheet that I had with my recovery codes has been destroyed,
   and my phone had to be re-flashed, causing me to lose my Google Authenticator
   settings. As a result, I can no longer log into my WordPress account, as I have
   no way of generating my 2FA codes. I still have full access to my email, and 
   my phone number (which is associated with the account) is still the same, if 
   that helps any. Is there any way to recover my account reasonably? I feel as 
   though having physical access to my phone and digital access to my email *should*
   be enough to do a recovery process, but as far as I can see, WordPress doesn’t
   provide any such thing. Any help?

Viewing 1 replies (of 1 total)

 *  [wslade](https://wordpress.org/support/users/wslade/)
 * (@wslade)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/two-factor-authentication-recovery/#post-6198240)
 * Is your site a WordPress.com site? Due to the differences between the free hosted
   blogs offered at wordpress.com and the self-hosted and self-installed version
   of WordPress supported here, you should probably ask [WordPress.com Support](http://en.support.wordpress.com/contact/)
   instead.

Viewing 1 replies (of 1 total)

The topic ‘Two-Factor Authentication Recovery’ is closed to new replies.

## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)
 * [auth](https://wordpress.org/support/topic-tag/auth/)
 * [recovery](https://wordpress.org/support/topic-tag/recovery/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [wslade](https://wordpress.org/support/users/wslade/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/two-factor-authentication-recovery/#post-6198240)
 * Status: not resolved

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