Support » Plugin: Download Monitor » Two erros in downloads

  • Resolved srmanager

    (@srmanager)


    This plugin is awesome, the best of all I tested for my project. But there are two problems I encountered and I wonder if there is a solution.

    1- If you enable Count unique IPs only the per-user download limit does not work. The user can download the file beyond the limit

    2- Quando Se você clicar no botão de download, mas não baixar o arquivo, o contador incrementará mais um download. In this image if you click cancel (cancelar) the download is not done but the counter adds. https://prnt.sc/mz9s5m

    How to correct these problems?

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  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Can you please let us know if you are using any of our premium add-ons to limit the download?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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