Title: Two errors in log file
Last modified: July 28, 2020

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# Two errors in log file

 *  Resolved [Flexer](https://wordpress.org/support/users/flexer/)
 * (@flexer)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/two-errors-in-log-file/)
 * ==
    The following errors This one repeats many many times == [2020-07-27 17:30:
   01] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttp\Exception\
   ServerException – Server error response [url] [https://api.constantcontact.com/v2/account/info?api_key=XXXX](https://api.constantcontact.com/v2/account/info?api_key=XXXX)[
   status code] 504 [reason phrase] GATEWAY_TIMEOUT [] [] === This one just appeared
   today [2020-07-28 14:19:30] API.INFO: Contact set to be created [“Extra information”,[{“
   form”:”Footer Email Only”}]] [] [2020-07-28 14:19:31] API.INFO: Submitted contact
   data [“Extra information”,[{“email___dd9bc7c046c0a3677d08c15b45f61e4c”:{“key”:”
   email”,”val”:”***@sympatico.ca”},”email”:”***@sympatico.ca”,”list”:”1739048028″}]][]
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftwo-errors-in-log-file%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [5 years, 9 months ago](https://wordpress.org/support/topic/two-errors-in-log-file/#post-13181907)
 * Checking with some others regarding any known issues relating to the first one
   which is a gateway timeout. Things weren’t able to finish soon enough.
 * The last one is actually an indication of what should be a successful signup.
 *  Thread Starter [Flexer](https://wordpress.org/support/users/flexer/)
 * (@flexer)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/two-errors-in-log-file/#post-13186089)
 * Thank you [@tw2113](https://wordpress.org/support/users/tw2113/)
 * We are having some issues with the plugin when additional fields are present 
   [https://magiclite.com/contact/](https://magiclite.com/contact/)
    It seesm that
   sometimes the email address is not added to the CC list. === This test was not
   added to the list [2020-07-28 19:43:23] API.INFO: Submitted contact data [“Extra
   information”,[{“first_name___XXX”:{“key”:”first_name”,”val”:”daveed”},”last_name___XXX”:{“
   key”:”last_name”,”val”:”flexer”},”email___XXX”:{“key”:”email”,”val”:”***@flexer.
   ca”},”email”:”***@flexer.ca”,”company___XXX”:{“key”:”company”,”val”:”flexer”},”
   custom_text_area___XXX”:{“key”:”custom_text_area”,”val”:”test 2020-07-28 3:43
   PM”},”list”:”XXX”}]] [] ===
 * 1) Do these extra fields have to conform to fields present in our CC list for
   a successful signup?
    2) Is someone is already signed up to the list fills in
   the forms and checks the signup in error, will the form submission still get 
   to the email address listed as a recipient? 3) If someone is already signed up
   and they try to sign up again is there a hook we can hook into to display a message?
 * Thank you
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/two-errors-in-log-file/#post-13186274)
 * All the fields should already have mapping handled by us with the processing 
   of the form. Custom textarea is stored as a note in constantcontact.com which
   is part of why we provide some notices when using two custom textareas. There’s
   a limit of one note, if I recall right.
 * It should also be handling new signups vs existing ones, where it should be updating
   that contact.
 * We would need to amend some parts of the plugin to do any checks for existing
   users. As is, we don’t know until well after the person has hit submit.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Two errors in log file’ is closed to new replies.

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## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)

 * 3 replies
 * 3 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/two-errors-in-log-file/#post-13186274)
 * Status: resolved