Title: Two emails being sent
Last modified: January 26, 2017

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# Two emails being sent

 *  [rustydp](https://wordpress.org/support/users/rustydp/)
 * (@rustydp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/two-emails-being-sent/)
 * Using email-before-download ver:3.4.2 with download-monitor ver:1.9.5 and CF7
   ver: 4.6.1
    I have the delivery format set as “both” so I display the inline 
   link as well as email a pdf file. Problem Im having, is i’m receiving two emails,
   the original from CF7 and the one from email-before-download with the attachment.
   How can I prevent the standard mail from coming through and only allow the attachment
   mail? thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/two-emails-being-sent/#post-8704506)
 * Sending of 2 emails is correct.
 * One email is what I call the “notification email”. That email goes to whatever
   email address is in the To: of the CF7 form you created. Normally, that is the
   wordpress admin email address (which is generally your email address as the admin).
   That email tells you what the website visitor downloaded, but it does not contain
   a link to the download (or an attachment of the download). This email almost 
   always gets delivered without any problems.
 * The other email is sent by EBD and it goes to whatever the website visitor typed
   into the form when he visited your website. That email often does not make it
   to the inbox of whatever email address was typed in. The reason that happens 
   is that the receiving email service (Yahoo mail, Gmail, etc) thinks that the 
   email is spam and blocks it. That usually happens when your wordpress is running
   on shared hosting because the From: of the email will be something related to
   the physical computer rather than to your domain name. That causes Yahoo and 
   some others to outright block the email.
 * In your case, you are getting both emails, which tells me that you are probably
   testing your EBD form by putting in the same email address as your wordpress 
   admin email address, which isn’t a very good test. You need to put in a Yahoo
   mail email address and make sure that account actually gets the email. Assuming
   it does not receive the email, then you either need to install Postman SMTP (
   which is what most folks do) or install Custom Sender For Email Before Download
   and set the From: value to be a -valid- email address for your domain name. Then
   test again.
 * Assuming you have everything working and understand all of the above and you 
   still want to stop the notification emails, then I suggest you just change the
   To: in the CF7 form to some valid email address that you never check (or filter
   it in your email program/service).
 *  Thread Starter [rustydp](https://wordpress.org/support/users/rustydp/)
 * (@rustydp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/two-emails-being-sent/#post-8705311)
 * [@dtynan](https://wordpress.org/support/users/dtynan/) thanks Dtynan, a complete
   school boy error on my part. I have two emails linked to gmail account, I was
   capturing with a different email address as apposed to the email address CF7 
   is linked to, but with both coming to gmail I made the mistake of thinking its
   sending two mean while its actually doing what it should, apologizes. thanks 
   for the assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Two emails being sent’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
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 * 2 replies
 * 2 participants
 * Last reply from: [rustydp](https://wordpress.org/support/users/rustydp/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/two-emails-being-sent/#post-8705311)
 * Status: not resolved