Two clicks required, the 2nd in a text box(!)

  • Resolved mirgcire

    (@mirgcire)


    5 years, 4 months ago

    The popup is configured this way: type: “click open”, cookie: “none”, Settings: “Extra Selectors: .google-review-click”, Actions: (picture of pencil and the letter X).

    There is an image in the footer of my site that consists only of the words “Google Review”. The HTML is:
    <input class="google-review-click pum-trigger" type="image" src="https://effectivechinese.net/xxxxxxxx/zzzzzzz.jpg" style="cursor: pointer;">

    If I click on the image/button nothing happens, if I click a second time in any text input box in the same window, then the popup will appear. But, if I click anywhere else nothing happens. (It’s like para-normal behavior)

    • This topic was modified 5 years, 4 months ago by mirgcire.
    • This topic was modified 5 years, 4 months ago by mirgcire.
    • This topic was modified 5 years, 4 months ago by mirgcire.
    • This topic was modified 5 years, 4 months ago by mirgcire.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    5 years, 3 months ago

    There are JS errors on the page that indicate either a second copy of jQuery has been loaded or jQuery.position has been overloaded.

    My first guess is the theme is doing it because only that and WP Forms JS load after ours & jQuery UI Position (jQuery.position).

    Honestly its probably a conflict in one of your plugins or theme, and I’m not sure we can solve it on our end. Can you try testing with other plugins disabled and a default theme to see if the issue remains? Then reactivate a few at a time til it reappears and narrow it to a single plugin/theme for further debugging.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 1 replies (of 1 total)
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