• Resolved ZaGenie

    (@zagenie)


    When trying to select a Tweet, and entering a VALID Twitter handle, it just hangs on Searching.

    This happens in both the web app, and from WordPress plugin.

    The issue is in at least 10 of the 45 contents we have created.

    Try this one [RF_CONTEST contest=’C23237363734′]

    Cheers,

    Herby

    • This topic was modified 2 years, 2 months ago by ZaGenie.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rewards Fuel

    (@rewardsfuel)

    Hello,

    I just tried your retweet entry and it worked for me. I tried once without retweeting and got a message saying it didn’t work, then we retweeted your tweet and entered successfully. (I also removed our entry into your contest)

    • This reply was modified 2 years, 2 months ago by Rewards Fuel.
    Thread Starter ZaGenie

    (@zagenie)

    The problem is not in the frontend.

    It’s in the backend, where the tweets are selected.

    The current tweet is the one included when making a copy of the content.

    Now, when we try to select another tweet, from another twitter handle, it just hangs on “Searching….” when entering a VALID handle in “Search for @user tweets”.

    This issue occurs in most, but not all, of the 45 contests created, by copying from a template.

    Cheers,

    Herby

    Plugin Author Rewards Fuel

    (@rewardsfuel)

    Thanks for the update, we will have a look right now. I found the issue you mentioned. It stems from connecting your Twitter account first. We’ve built a mechanism for that in regards to other Twitter entry methods but somehow forgot to add it to this entry method.

    A quick fix would be to connect your Twitter account on the accounts page https://app.rewardsfuel.com/account

    I will add the device to make sure a Twitter account is connected first shortly, but using the step above will ensure you can get this working right away.

    • This reply was modified 2 years, 2 months ago by Rewards Fuel.
    Plugin Author Rewards Fuel

    (@rewardsfuel)

    I believe this should work now, I’ve tested it from our account. Please let me know if it works for you. Thanks for bringing this to my attention.

    Thread Starter ZaGenie

    (@zagenie)

    It still does not work, I’m afraid.

    The “Select Tweet” button appears briefly, and then disappears.

    I did manage to trap the “Select Tweet” button once, and entered a Twitter handle.

    This time the Searching… does not display, and the page is blank.

    Browser cache and cookies cleared. Still nothing.

    Cheers,

    Herby

    Plugin Author Rewards Fuel

    (@rewardsfuel)

    Sorry about taking a little while. I tested it again, please have a look and let me know if it’s working for you.

    Thread Starter ZaGenie

    (@zagenie)

    This is now working OK.

    Thanks!

    • This reply was modified 2 years, 2 months ago by ZaGenie.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Twitter Retweet tweet selection’ is closed to new replies.