Twitter not connecting

  • Resolved hayles

    (@hayles)


    3 years, 6 months ago

    I’ve been using this plugin for a year or so now, with a custom search to show only the items I retweet from a specific Twitter account. It has been working great, until at least 2 days ago, but I’ve just logged in, and the dashboard is saying “Status Not authenticated”
    I have disconnected and reconnected my Twitter account, and provided API key details, but neither method is reconnecting my account. Unsure where to go next!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author miunosoft

    (@miunosoft)

    3 years, 6 months ago

    Hi,

    Not sure why you get that message.

    Could it be that you have a firewall plugin that prevents the site from accessing external sources?

    Thread Starter hayles

    (@hayles)

    3 years, 6 months ago

    Hi,
    I disabled Jetpack and Wordfence (the only things that I can think would have a firewall function) but I was still unable to connect.
    I disabled all of my plugins except this one and was then able to authenticate with the authentication keys. I’ve re-enabled all of the plugins and it still seems fine, so, unfortunately, I can’t confirm what other plugin was causing an issue!

    Plugin Author miunosoft

    (@miunosoft)

    3 years, 6 months ago

    All right, glad to hear you sorted it out.

    If you find which plugin caused the conflict, let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
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