Support » Plugin: Simple Share Buttons Adder » Twitter Counter is not working for Simple Share Button

  • viki

    (@sheoran8210)


    I bought this plugin yesterday. I am using latest WordPress version. The issue is the Twitter Counter is not working in this plugin. What settings I have to check? You can visit on this URL to check http://socialmediamatters.in/how-not-to-be-hacked/. I have shared this article four time on my twitter account.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Simple Share

    (@davidoffneal)

    Hi @sheoran8210,

    Thank you for reaching out, I’d be happy to help here.
    Can you let us know which version you’re currently on?
    The latest update (1.2.3) had fixed this error, please email us at support@simplesharebuttons.com and we’ll send you the latest update!

    Thank you.

    viki

    (@sheoran8210)

    I am already using the latest version 1.2.3. I have already written you a email support@simplesharebuttons.com on this. I have attached a screen shot of in this email. Let me know if there is anything else which I have to do in plugin settings?

    Thanks

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @sheoran8210,

    Thank you for getting back to us.
    Can you let us know what your settings are within the Counters tab?
    In order for the Twitter share counter to work properly, please enable Share Counts as well as enabling use of ‘newsharecounts.com for Twitter’ at the bottom.

    Here’s a picture of our settings:
    https://cl.ly/iXnb

    Please let us know if you’re still having problems with the Twitter share counter.

Viewing 3 replies - 1 through 3 (of 3 total)
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