Support » Plugin: Essential Addons for Elementor » Twitter and Facebook widgets are not working

  • Resolved evanpoliquin

    (@evanpoliquin)


    I’m trying to use the facebook and twitter widgets from elementor. I do everything to create my API keys, and get the page IDs and such, and the widgets will both work correctly when I initially set it up. However, after a few days both widgets broke and stopped displaying recent posts. Support from essential addons told me to extend my access token, which I did.

    That made the facebook feed display for another few days, before it stopped working again.

    Twitter has been working, and then not working, and then working again, absolutely randomly, without me touching anything, so the problem does not lie with me.

    I have a client whos pretty upset that their social feeds are not showing up on their site so any help would be appreciated. I’m not sure why these widgets don’t work correctly.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • I am also having issues with Twitter.

    I noticed this in my website logs

    [03-Mar-2021 18:37:48 UTC] PHP Warning: A non-numeric value encountered in /home/public_html/wp-content/plugins/essential-addons-for-elementor-lite/includes/Elements/Twitter_Feed.php on line 931
    [03-Mar-2021 18:37:48 UTC] PHP Warning: A non-numeric value encountered in /home/public_html/wp-content/plugins/essential-addons-for-elementor-lite/includes/Elements/Twitter_Feed.php on line 942
    [03-Mar-2021 18:37:51 UTC] PHP Warning: A non-numeric value encountered in /home/public_html/wp-content/plugins/essential-addons-for-elementor-lite/includes/Elements/Twitter_Feed.php on line 925

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @evanpoliquin ,

    Hope you’re doing good.
    First of all, for the Facebook Feed widget, I would recommend you to create a new app and create a new access token by following this doc firstly: https://essential-addons.com/elementor/docs/social-elements/facebook-feed/

    After that, please create a long-lived access token by following this doc and use this newly generated access token in your widget: https://essential-addons.com/elementor/docs/extend-access-token-facebook/

    It should work actually!

    Regarding the Twitter issue that you mentioned, It seems strange actually. I went through your website and it seems fine on my end. However, we will investigate from our end. If we found any issue we will definitely solve this on our plugin.

    And @boerewors, Thanks for pointing this out. I already informed our dev team according to this. This will be resolved in the future release don’t worry.

    Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @boerewors ,

    You mentioned issue has been fixed in the new version of Essential Addons for Elementor.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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