• Resolved editor4alan

    (@editor4alan)


    We are working on a site not of our own making that uses a Twenty Fifteen Child theme. We created forms with Forminator Pro. The users are having a problem when using JAWS screen readers. One of the form questions just repeats and they cannot tab through the form. We’ve contacted WPMU DEV/Forminator and they have no fix yet. Any suggestions? Thank you!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @editor4alan

    I hope you are doing well today.

    I made a review in our Forminator forum(org) and I review our chat system and we cannot see any data about JAWS screen readers in the past few days. However, we had such reports in past and our developers are aware of this issue and this should be fixed in future releases.

    Kind Regards,
    Kris

    Thread Starter editor4alan

    (@editor4alan)

    Hi Kris,

    Thanks for the quick reply. My original post in WPMU DEV Support is titled, FORMINATOR ACCESSIBILITY PROBLEM WITH SCREEN READER, with the most recent reply dated yesterday. Unfortunately, now when I try to access it, it’s locked. At any rate, it seems the bottom line is that the problem is with Forminator Pro, correct? It is our standard for forms, but we will try another plugin for this particular application.

    Thanks for stepping in, Kris. Have a pleasant day. Alan

    Hi again @editor4alan

    I apologize for the misunderstanding. I focused on JAWS keyword in our system and chats where “FORMINATOR ACCESSIBILITY PROBLEM WITH SCREEN READER” topic does not contain that word.

    I was able to track that down and as mentioned in that thread our developes are aware of this issue.

    Kind Regards,
    Kris

    Thread Starter editor4alan

    (@editor4alan)

    Thanks again, Kris. Just wanted be sure of all the facts so I can go back to our client with confidence in our explanation.

    Take care,
    Alan

    Hi

    I got confirmation from developers that it’s fixed, and it will be released in 1.23 version at the end of January.

    Kris

    Thread Starter editor4alan

    (@editor4alan)

    Hey Kris,

    That’s great! Looking forward to it. This will help a lot of people!

    Alan

    Thread Starter editor4alan

    (@editor4alan)

    I received notice (and know by personal experience) that it was not fixed but should be in 2.0, with no estimated release time. I hope this time it works! The clients are muddling along but we all want to make the best impression with their site and our work.

Viewing 7 replies - 1 through 7 (of 7 total)
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