Title: Turnstile
Last modified: September 4, 2026

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# Turnstile

 *  Resolved [daliasued](https://wordpress.org/support/users/daliasued/)
 * (@daliasued)
 * [3 days, 20 hours ago](https://wordpress.org/support/topic/turnstile-4/)
 * Hello,
 * Thanks for your plugin. I previously had reCAPTCHA (v3) on my site, and my form
   worked fine. When I found out they were starting to charge for it, I switched
   to Turnstile, but now my form is giving me this error:
 * > There was an error trying to send your message. Please try again later.
 * I cleared the database and cache, and integrated Turnstile a couple of times,
   but it still results in an error.
 * In CloudFlare, the Turnstile setting is set to SPIN (automatic), and Turnstile
   is managed.
 * I am using my Gmail address because I don’t have a corporate email (it used to
   work fine with Google).
 * Thanks and regards,
 * Dalia
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fturnstile-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [3 days, 14 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012114)
 * What other plugins and theme do you use on the site?
 *  Thread Starter [daliasued](https://wordpress.org/support/users/daliasued/)
 * (@daliasued)
 * [3 days, 12 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012129)
 * Hi!
 * Plugins:
 * **Admin Menu Editor**, **Antispam Bee**, **LiteSpeed Cache**, **Reveal IDs**,**
   Site Kit by Google**, **UpdraftPlus – Backup/Restore**, **Wordfence Security**(
   Use Google reCAPTCHA, but I removed it), **WP All Import Pro**, **WP Crontrol**,**
   WPCode Lite**, **XML Sitemap Generator for Google**, **Yoast Duplicate Post**.
 * Theme:
 * Vodi (**Font Awesome**, **MAS Static Content**, **MAS Videos**, **Menu Image**,**
   One Click Demo Import**, **Redux Framework**, **Vodi Extensions**)
 * TY!
 * Dalia
    -  This reply was modified 3 days, 12 hours ago by [daliasued](https://wordpress.org/support/users/daliasued/).
    -  This reply was modified 3 days, 12 hours ago by [daliasued](https://wordpress.org/support/users/daliasued/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [3 days, 9 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012174)
 * Try switching to the default theme, deactivating all plugins excluding Contact
   Form 7, Site Kit by Google and Wordfence Security, and clearing all cache data.
 * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/)
 *  Thread Starter [daliasued](https://wordpress.org/support/users/daliasued/)
 * (@daliasued)
 * [2 days, 17 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012554)
 * Oops! That theme is a problem; if I remove it, all the widgets move to “inactive,”
   and I have a lot of widgets. Is there no other way to do it without removing 
   the theme?
 * Thanks.
 * Note: I read the article “[Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/)“,
   but that isn’t the issue here, because it worked fine with Google’s CAPTCHA; 
   everything broke when I switched to Cloudflare Turnstile.
 * I ran a test by removing Cloudflare Turnstile, and the message was sent.
    -  This reply was modified 2 days, 17 hours ago by [daliasued](https://wordpress.org/support/users/daliasued/).
    -  This reply was modified 2 days, 17 hours ago by [daliasued](https://wordpress.org/support/users/daliasued/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [2 days, 13 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012576)
 * I would advise you to stop using the theme.
 * [You can’t get support here for the commercial product.](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)
 *  Thread Starter [daliasued](https://wordpress.org/support/users/daliasued/)
 * (@daliasued)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012881)
 * What do you mean by “commercial”? That’s a personal page of mine, and I haven’t
   even launched it yet. If you can’t help, please don’t make up excuses.
 * No problem, I’ll switch plugins or build one myself—thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [daliasued](https://wordpress.org/support/users/daliasued/)
 * Last activity: [1 day, 22 hours ago](https://wordpress.org/support/topic/turnstile-4/#post-19012881)
 * Status: resolved