I'm a total noob, just set up my web site today.
Don't know what version of WP, just selected top number, don't know where to find it on the site.
I have tried the suggestions in the trouble shooting thread to turn off comments everywhere on my site and they don't work. I also do not know how to access the code to edit it to take out all comments on all pages and blog as suggested. Customer service is useless as they don't help with this type of question.
I need someone to hold my hand and take me step by step to solve my dilemma. Any help would be most appreciated!