Turn and Run, find another customizer
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MyStyle was the first customizer solution we found when starting a customization business. We didn’t do research into other options and just launched with MyStyle. It worked as advertised for a while, but then we discovered a major bug on iPhone that basically made it so anyone on an iPhone couldn’t upload a picture. When we brought it to the attention of MyStyle, their first reaction was it works in Chrome when you set it to iPhone so nothing is wrong. I then took screen recordings of it happening and submitted it with the ticket and got crickets in return.
Ended up having to rethink our customizer solution and move to a different solution. Do some research before deciding on a customizer. There are way better options with updated interfaces, better print options, and actual customer support.
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