Hello,
Thank you for the interest in our products.
We are sorry to hear you are having such problems with the payment process. We are using a PayPal gateway that loads a PayPal iFrame into our website. I would strongly suggest trying with a different browser and disable any AdBlock plugin in case you have some installed.
In fact, your browser might be set up to block iFrames and this is why you can not see any payment form.
Please, in case of further problems don’t hesitate to contact us by using our Contact Us page here: https://vikwp.com/contact-us
Our staff will come to you asap.
Best Regards,
Valentina
Thread Starter
vltn80
(@vltn80)
hai,
thank you for your reply
I didn’t use any AdBlock on my browser and did try firefox & chrome.
I used PayPal and it works before try bought the VIK Plugin.
Note : I did send an email from the contact us in the website…but no reply…thats why i am asking in here…
thanks for the info… & you guys really have a Great plugin
Hello,
I’m really sorry to hear you haven’t received any reply from us, it might be a misunderstanding among our staff because we are usually quite prompt.
If you could please write us again by using the contact form of our contact page, our staff will surely reply.
Unfortunately, the problem with your browser is quite strange because we are constantly receiving payments from our customers, so the payment process is working correctly. But if you want, we can send you the bank transfer details by email to make this process quicker.
Thank you for your patience,
Best Regards,
VikWP Staff
-
This reply was modified 2 years, 11 months ago by
e4jvikwp.
Thread Starter
vltn80
(@vltn80)
hai,
i already bought to pro, using the alternative payment method
thank you
Hello,
Perfect, thank you for your purchase and for any further information don’t hesitate to contact us again.
Have a nice day,
VikWP Staff
