• Resolved Chris

    (@rtwlabs)


    As per this thread (https://wordpress.org/support/topic/update-14-1-with-problems/) I have a client site on siteground and got the same error. We have a fairly big woocommerce store that I’m guessing is tripping it up.

    However, trying to run the Reset indexables tables & migrations” button I get timeouts as well and nothing happens except the server load shoots up and we get a nasty email from SG about over usage.

    How can we reset the plugin to as it was before this mess to try and process via CLI?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @rtwlabs,

    Thanks for reaching out.

    For large websites with more than 10,000 posts, we usually recommend using the WP CLI command to do the indexation on the server. We also recently released Yoast SEO v14.2.

    Please try the following:

    • Install & activate the Yoast Test Helper plugin
    • Go to Tools -> Yoast Test
    • Hit the “Reset indexables & migrations” button
    • Delete your current Yoast SEO installation.
    • Update to Yoast SEO 14.2
    • Use the WP CLI command to do the indexation on the server since your site is large
    • Can you please let us know if this resolves the problems?

    You can use following command:

    wp yoast index --reindex

    I was able to run it on SG without any issues. It’s smaller number of posts ( about 1000). I think that SG has timeout 300s for cli scripts.

    • This reply was modified 4 years, 5 months ago by Saša.
    Thread Starter Chris

    (@rtwlabs)

    I think you might have mis-read my message Maybellyne, I was trying exactly that but clicking the reset indexables button results in the site just spinning doing nothing as the index did.

    So was asking how I can solve that since the fix to fix the issue does not work either.

    Thread Starter Chris

    (@rtwlabs)

    @stodorovic thanks might give it a try we have less than 1000 pages so fingers crossed, can’t be any more broken anyway

    Plugin Support devnihil

    (@devnihil)

    @rtwlabs We were suggesting you use the WP CLI command to reindex the site if you are experiencing an issue. Please let us know whether that is successful.

    Thread Starter Chris

    (@rtwlabs)

    @devnihil how do I run the ‘Hit the “Reset indexables & migrations” button’ via CLI is that as mentioned by Sasa above or some other way?

    Thread Starter Chris

    (@rtwlabs)

    So I ran wp yoast index --reindex for around 30-45 min before killing it off as it overloaded our account and siteground sent us a message about overusage.

    How else are we supposed to make this plugin work if none of the tools provided for it work on your standard shared hosting account.

    Worse still we have a Premium version of the plugin.

    Hi @rtwlabs,

    Thank you for your replies and troubleshooting! We’re sorry if the reindex WP-CLI didn’t complete. As you mention you use our Premium version. Please reach out directly to our support as we can’t give support here for premium versions per the forum guidelines on WordPress.org.

    We’ll be more than happy to continue troubleshooting it with you.

    It was couple minutes (for similar number of posts/products) in my case. It’s weird that takes too long.

    There is one good option in WP-CLI –skip-plugins – you can skip loading some plugins. Eg:

    wp --skip-plugins=sg-cachepress,wp-mail-smtp,regenerate-thumbnails yoast index --reindex

    So, you can try to “temporary deactivate” some plugins during reindex process. Previous plugin slugs are only examples (I don’t expect that they are problematic).

    Thanks @stodorovic for mentioning that option.

    Plugin Support Michael Tiña

    (@mikes41720)

    Setting this to resolved to keep the forum overview.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘trying to reset index status but failing also’ is closed to new replies.