Support » Plugin: Facebook » Trying to register the app – rejected by the server every time..

  • Hi,
    I do not understand why I cannot create an app for my wordpress website ( (offline right now as I am working on it) (for the facebook plugin which is developed by facebook – at least that is under my impression).

    I also tried to register as developer/ register the wordpress app through my “FB page” for my site – well I just get redirected back to my “FB Page” when I click in the link

    On my personal account when I click the link the server accuse me of faking my identity – and rejects me.

    I just get rejected all the time, because the server say’s that I should use my personal account/or that I am using a false account which i don’t.

    But Well that’s what I am doing all the time -(using a real account)!

    I did not have a account at facebook, so I created a new personal account and when I tried to use it – well, then the server rejects me as It thinks that I am not using my personal account, which I am.

    Confused? Well at least I am. And annoyed.. It should not be so hard so use facebook’s own wordpress plugin and sign up for using it (creating an app for it) I been using at least 3½ hours trying to get this to work for me..

    I have sent emails to facebook:
    ‘’; ‘’; ‘’; ‘’
    – and all I get is the automated responses and when I upload my Id the server claims that it’s falsified..

    This is just crazy..

    I hope you FB guys can help me with this issue.

    Thank you.

    Kind regards

    Daniel Sundbeck

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  • Facebook automated response below:

    In an effort to maintain a culture of authenticity on the site, Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited, and fake accounts are a violation of our Statement of Rights and Responsibilities.

    Our systems indicated that your account may not be authentic based on a variety of factors. If you believe you are being prevented from creating apps by mistake, please reply to this email with a digital image of your government-issued identification. Make sure the identification you provide meets all of the following requirements:

    – Must be government-issued (e.g. passport, driver’s license)
    – Must be in color
    – Must clearly show your full name, date of birth, and photo

    If possible, please save this file in JPEG image format.

    You may black out any personal information that is not needed to verify your identity (e.g., address, license number). Rest assured that we will permanently delete your ID from our servers once we have used it to verify the authenticity of your account.

    Note that writing in and submitting your ID multiple times will not result in a faster response. Once you submit your initial request, it is placed in a queue and responded to accordingly. We appreciate your patience and apologize for any inconvenience this may cause while we’re investigating the issue.


    No response no nothing..

Viewing 1 replies (of 1 total)
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