Support » Fixing WordPress » Trying To Decipher Error Log

  • Resolved neotechnomad

    (@neotechnomad)



    I would appreciate assistance in deciphering this error log.
    Nothing seems to be at issue with the site, but this has been logging constantly since March 15th and lately two users have been complaining about lagging issues.

    The site is http://therevue.ca/
    The theme is Magazinum 4.0.4 on the ZOOM Framework version: 1.7.3
    WordPress and all plugins are up to date.

    ==

    [28-Mar-2018 23:18:20 UTC] PHP Warning: mysqli_query(): (HY000/2013): Lost connection to MySQL server during query in /home/therevueadmin/public_html/wp-includes/wp-db.php on line 1924

    [28-Mar-2018 23:18:20 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT object_id, term_taxonomy_id FROM wp_term_relationships INNER JOIN wp_posts ON object_id = ID WHERE term_taxonomy_id IN (3059,3,3061,3060,117,3067,1850,3063,3069,480,2,3066,6271,457,3064,1060,264,6273,3062,3068,113,7,348,11571,42,1868,473,59,66,49,1752,6272,6274,137,6514,65,3065,9798,1,3655,9545,9427,6635,9568,9975,10018,13354,15494,992,3070) AND post_type IN (‘post’) AND post_status = ‘publish’ made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/magazinum/archive.php’), get_sidebar, locate_template, load_template, require_once(‘/themes/magazinum/sidebar.php’), dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, WP_Widget_Extensions_Categories->widget, WP_Widget_Categories->widget, wp_dropdown_categories, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms, _pad_term_counts

    ==

    Thanks in advance. 🙂

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    It’s possible your theme magazinum is throwing that error.

    To confirm, try switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    If you don’t have access to your Dashboard’s Appearance page, access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding "-old" to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Seventeen, etc.). That will force your site to use it.

    That one is quite easy actually.

    This is what you need to focus on:

    WordPress database error Lost connection to MySQL server during query for query

    What that means is that the MySQL database server wasn’t responding to query requests. That normally means that the server has either temporarily stopped, or the network connection to it has been disconnected.

    If it seems like it’s happening a lot, it could also be an overloaded server that’s trying to do too much but can’t hande the strain. This is something that you need to talk to your hosting company about becuase only they will be able to fix it.

    I got the exact same error. Including line 1924, and it started on March 28 on nomadicdecorator.com. I’m using the Coraline theme and current version of WordPress.

    My hosting provider said we need to call a developer. Or pay for more hosting resources.

    Not sure if there’s a clue in that both our sites got the same error starting in recent weeks/days?

    I have tried all advice found so far in these forums and other sites, and my site still gets 500 and 503 errors frequently. The site works occasionally. Do I post my issue in a separate thread?

    Traced the issue to an article getting over 2500 hits per day, which is five times the average for the entire site.

Viewing 4 replies - 1 through 4 (of 4 total)
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