Trying to change settings results in 503 error

  • jagwriter78

    (@jagwriter78)


    9 years, 11 months ago

    I hope someone can point me in the right direction to fix this. I have a new WP installation (V3.8.2 because that’s the latest in German). I installed Events Manager as the only plugin. I am still a generic WP theme (Twenty Eleven). Every time I adjust the settings in the dashboard and hit save, it results in a 503 error: “Service Temporarily Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” It’s been like that for over a week. It only happens when I try to adjust the settings. I contacted my hoster and they told me that have no issues atm and that this must be a script error. I am at a loss?

    https://wordpress.org/plugins/events-manager/

Viewing 7 replies - 1 through 7 (of 7 total)
  • caimin_nwl

    (@caimin_nwl)

    9 years, 11 months ago

    Which version of Events Manager do you have? Is this happening only when saving Events Manager settings, or for any settings?

    Thread Starter jagwriter78

    (@jagwriter78)

    9 years, 11 months ago

    I am using the newest version of Events Manager. And yes, this only happens when I try to change the settings in that one plugin. Changing WP settings or making posts, setting up events doesn’t trigger that. Only hitting the save button in Events manager settings.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    9 years, 11 months ago

    do you have sample link to your with this issue for us to see and analyze ? also, you can try to check your php logs to see if there’s any other which can help us.

    Thread Starter jagwriter78

    (@jagwriter78)

    9 years, 11 months ago

    I don’t know how i can send you a link to analyze as re issue results when changing settings in the backend. The link won’t work unless you are logged into the backend as admin (I just checked). I hope you can understand that I don’t want to give just anyone admin access to the site let alone post that login here.

    I don’t have access to the php logs – at least I can’t find them on the server or in the ISP’s config panel. Is there a way to get these any other way?

    caimin_nwl

    (@caimin_nwl)

    9 years, 11 months ago

    The PHP logs should be able to tell you what the problem is. If you’re not sure where to find them, your web hosting support should be able to tell you where they are.

    Thread Starter jagwriter78

    (@jagwriter78)

    9 years, 11 months ago

    I narrowed down my problem. It’s got nothing to do with the webhost, the installation or even my ISP. When I try to change settings in Firefox, I get a 503 error. When I change them im IE, I don’t get the error? This is on the same computer. So I think it’s got to do with Firefox (newest version, no addons installed). Weird.

    caimin_nwl

    (@caimin_nwl)

    9 years, 11 months ago

    Thanks for the update – might help someone else. But it is weird.

Viewing 7 replies - 1 through 7 (of 7 total)
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