@m3rkury Hi,
Hope you are doing good.
Which password did they tire to reset? email pass or WordPress pass?
Can you please share a complete screenshot of this issue? at the moment screenshot is not clear.
Thanks
Hi,
I was able to replicate the error myself.
It goes like this:
1. enter page wp-login.php?action=lostpassword
2. fill in account’s email address
3. I got confirmation (email with reseting link was sent)
4. Receive the email, click on the link inside
5. A page to fill new password loads (it’s OK)
6. When I enter a password and confirm it I get this:
https://snipboard.io/tRG8VE.jpg
PS:
I switched from PHP 8.0 to 7.4 for troubleshooting and it’s getting better but still some errors:
https://snipboard.io/bosPzd.jpg
@m3rkury
If the plugin is working fine now then you can Disable Debug mode from wp-config and then check, these are warnings so you just need to disable WP-DEBUG in wp-config.
In the meantime, my QA team will try to reproduce this on my staging website on PHP 7.4 to 8.
Thanks
OK I will.
One more thing:
When I switched to 7.4 I started getting this notifications delivered to my wordpress admin email:
You getting this message because an error detected while delivered your email.
For the domain: https://platformarozwojowa.pl
The log to paste when you open a support issue:
The to array is required for all personalization objects, and must have at least one email object with a valid email address.
This notification was probably an email that a user changed his password.
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This reply was modified 2 years, 2 months ago by
m3rkury.
Here is another screenshot from Post SMTP -> Email log
https://snipboard.io/ETmhN9.jpg
One more thing – I reinstalled the plugin (the same problem).
Then I switched the connection type with sendgrid (in Post SMTP wizard) – I changed from SendGrid API to Sendgrid credentials on port 587.
It didn’t help but one thing changed.
Instead of the “array” error I get this:
The log to paste when you open a support issue:
This email has empty body
Where should I look for the problem?
@m3rkury
This email has an empty body means there will be a settings/configuration issue, can you share Post SMTP Diagnostic test report?
yes, sure – can you give me your contact?
@m3rkury
Sorry, it’s not allowed to share email or anything personal thing on the support thread, you can share the report here or you can submit it on our website, so then we can check and get back to you with a solution.
Thanks
