Title: Trustioindex plugin Error
Last modified: April 1, 2022

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# Trustioindex plugin Error

 *  Resolved [sonia316](https://wordpress.org/support/users/sonia316/)
 * (@sonia316)
 * [4 years ago](https://wordpress.org/support/topic/trustioindex-plugin-error/)
 * Getting this error when trying to download new reviews – everything is still 
   configured correctly
 * Error with wp_remote_post, error message:
    cURL error 7: Failed to connect to
   admin.trustindex.io port 443: Connection refused
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftrustioindex-plugin-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [tomwolf](https://wordpress.org/support/users/tomwolfhun/)
 * (@tomwolfhun)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15532801)
 * Hello [@sonia316](https://wordpress.org/support/users/sonia316/) ,
 * The problem still exists? We had maintenance issues, it should work now.
 * Let me know the results,
    Tom Trustindex
 *  Thread Starter [sonia316](https://wordpress.org/support/users/sonia316/)
 * (@sonia316)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15532849)
 * That problem is fixed but I never got notified that my plan was running out. 
   I have updated today but I can’t get the latest review pulled in. The button 
   that you click is no longer visible
 *  Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * (@adam140299)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15532993)
 * Hello [@sonia316](https://wordpress.org/support/users/sonia316/)!
 * The review download button is only available in every 2 weeks, so if you clicked
   today, try it again 2 weeks later please.
 * Maybe you can try to reinstall the entire plugin then download latest reviews.
 * If the problem still persists, please send us your troubleshooting tab’s content
   with the “copy to clipboard” button.
 * Please let me know your results, thanks in advance,
    Adam Trustindex
 *  Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * (@adam140299)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15533012)
 * Update: review download button appears in every 2 DAYS, not in 2 WEEKS.
 * I am waiting for your reply, have a nice day. 🙂
 * Adam,
    Trustindex
 *  Thread Starter [sonia316](https://wordpress.org/support/users/sonia316/)
 * (@sonia316)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15533603)
 * Ok. Great. Will try again tomorrow. I was about to say 2 weeks!!! Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Trustioindex plugin Error’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
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## Tags

 * [can't connect](https://wordpress.org/support/topic-tag/cant-connect/)

 * 5 replies
 * 3 participants
 * Last reply from: [sonia316](https://wordpress.org/support/users/sonia316/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/trustioindex-plugin-error/#post-15533603)
 * Status: resolved