Support » Plugin: Constant Contact Forms » TRUST ME & STAY AWAY

  • This “plugin” is a scam! I’ve had a reputable third party security company investigate & confirm that they steal users information & access the backend of your site without your permission (for their own gain). I’ll be creating a site (ill keep u updated) presenting all the proof to validate my accusations.

    On a side note they don’t implement the most common features for customer campaigns. For example, their double optin user verification email/link is a link that directs users to their own site rather then offering to have you place your own URL. In other words who cares about promoting your own business lets promote “constant contact” instead. Sad considering that they are a third party plugin focused on helping their customers market their site. Everything within their platform is directed towards benefiting themselves first and then their customers.

    They have the worst customer interface I’ve seen and to get things done is as complicated as I have ever seen it. If your a beginner I would say please don’t waste your time. Customer service is extremely poor. William_D has been nothing but a nightmare. My goal moving forward is to “expose” this “company” as the fraud that they are!

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  • Plugin Author Constant Contact

    (@constantcontact)

    Thank you for taking the time to provide us with this feedback. This is not the experience that we strive for our customers to have and we are terribly sorry that you have had such an experience when working with us.

    Our WordPress plugin does require authorization to access parts of your website in order to properly send the necessary customer data from the sign up form provided by the plugin to your Constant Contact account. The tool should not behave in the manner that has been described and we would like to further investigate the issues that you have described to ensure that they do not continue to occur for you.

    If you would be willing to, we would be very grateful for an opportunity to work with you directly and address any concerns you may have with this plugin as well as assist in navigating and using our products. We have gone ahead and sent an email to the contact address on file for your account and look forward to getting the chance to work with you on this issue directly.

Viewing 1 replies (of 1 total)
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