Troubleshooting with images

  • Resolved manolimes

    (@manolimes)


    1 year, 5 months ago

    1.The images which have been imported are files inside wordpress folders with empty content. In the media library shows null squares.

    2. no update even the setting has been enabled

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dominikl65

    (@dominikl65)

    1 year, 5 months ago

    Hi,

    Thank you for your application. May I ask you to send screenshots of the mapping settings in the imported file? Furthermore, please send a link to the file you are trying to import.

    In addition, I would ask you to attach the status of the WooCommerce system. Read more information on where to get the system status.

    Furthermore, please take a look at WooCommerce → Status → Logs — have there been any errors related to the reported plugin here? If so, please attach screenshots of the logs.

    As soon as we complete all the necessary information from you, we will be happy to help you solve the problem.

    Plugin Support dominikl65

    (@dominikl65)

    1 year, 4 months ago

    Hi,

    I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin.

    Have a fantastic day,

Viewing 2 replies - 1 through 2 (of 2 total)

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