Support » Theme: Customizr » Troubleshooting tips for Customizr theme

  • Theme Author Nicolas

    (@nikeo)


    Hello,

    Welcome to this forum. If you’re having trouble getting things working, please follow those steps before you post a support request :

    1. Use the latest software versions : make sure the theme and WordPress are up to date.
    2. Documentation : read our documentation and check our troubleshooting tips.
    3. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    4. Browser : clear your browser’s cache / history
    5. Deactivate your child theme if you are using one.
    6. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.

    Thanks

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  • Theme Author Nicolas

    (@nikeo)

    Hi @modlook, I’d like to close this topic to new replies.
    This is purely an informative topic.
    Thanks

    entrenabienonline

    (@entrenabienonline)

    Hola. Probablemente tras la última actualización del tema customizr hace varios días, ha dejado de funcionar, indicándome que el tema está roto y falta la hoja de estilos. Mi página ahora mismo está visible con otro tema asignado automáticamente por defecto, con el consiguiente trastorno en apariencia y funcionalidad. Agradecería que me indicaran cómo solucionarlo. Gracias.

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  • The topic ‘Troubleshooting tips for Customizr theme’ is closed to new replies.