Title: Troubleshooting Site Performance Last modified: June 23, 2020 --- # Troubleshooting Site Performance * [tlachev](https://wordpress.org/support/users/tlachev/) * (@tlachev) * [6 years ago](https://wordpress.org/support/topic/troubleshooting-site-performance/) * I’m running this site on BlueHost. For the past few weeks, the site experiences sporadic performance issues, such as loading a page in two minutes (normally it takes a few seconds). No major changes have taken place. This morning, BlueHost has identified that the site is impacting the performance on the entire server and disabled it. BlueHost claims that no other sites on the server are experiencing degradation, so it must be something with my site. BlueHost has its own denial of service protection, I also run WPBruiser. * When the performance degrades, I’m seeing “Waiting for prologika.com…” in the browser status bar. I did a Chrome Network Test, and it shows that nothing is happening during this time. The js, CSS, and image files are loaded only within the last few seconds. * What could be causing this and what’s the troubleshooting path. The site debug info is below: —– ` ### wp-core ### * version: 5.3.4 site_language: en_US user_language: en_US permalink: /%postname%/ https_status: true user_registration: 1 default_comment_status: open multisite: false user_count: 28 dotorg_communication: true * ### wp-paths-sizes ### * wordpress_path: /home1/prologik/public_html wordpress_size: timeout while calculating size uploads_path: /home1/prologik/public_html/wp-content/uploads uploads_size: timeout while calculating size themes_path: /home1/prologik/public_html/wp-content/ themes themes_size: timeout while calculating size plugins_path: /home1/prologik/ public_html/wp-content/plugins plugins_size: timeout while calculating size database_size: 53.15 MB (55732151 bytes) total_size: not available * ### wp-active-theme ### * name: Enfold (enfold) version: 4.7.3 author: Kriesi author_website: [https://kriesi.at](https://kriesi.at) parent_theme: none theme_features: avia_exclude_bbPress, avia_exclude_GFForms, avia_exclude_menu_exchange, avia_exclude_relevanssi, avia_exclude_wpSEO, avia_exclude_wpml, avia_mega_menu, avia_improved_backend_style, avia_option_pages_toggles, avia_sidebar_manager, automatic-feed-links, nav_menus, menus, widgets, woocommerce, post-formats, avia- disable-default-shortcodes, avia_post_meta_compat, force-post-thumbnails-in-widget, post-thumbnails, title-tag, editor-styles, editor-style, customize-selective- refresh-widgets, responsive-embeds, editor-color-palette, editor-font-sizes theme_path:/ home1/prologik/public_html/wp-content/themes/enfold * ### wp-themes-inactive (3) ### * Enfold: version: 3.4.7, author: Kriesi Sinatra: version: 1.0.9, author: Sinatra Team (latest version: 1.1.2) Twenty Twenty: version: 1.1, author: the WordPress team (latest version: 1.4) * ### wp-mu-plugins (1) ### * SSO: version: 0.3, author: Garth Mortensen, Mike Hansen * ### wp-plugins-active (31) ### * Advanced Custom Fields: version: 5.8.12, author: Elliot Condon Better Search Replace: version: 1.3.3, author: Delicious Brains Cimy User Extra Fields: version: 2.7.2, author: Marco Cimmino Classic Editor: version: 1.5, author: WordPress Contributors Contact Form 7: version: 5.1.9, author: Takayuki Miyoshi Contact Form 7 Extension For Mailchimp: version: 0.5.20, author: Renzo Johnson Disqus for WordPress: version: 3.0.17, author: Disqus Download Manager: version: 3.0.98, author: W3 Eden Duplicate Post: version: 3.2.4, author: Enrico Battocchi Easy Testimonials: version: 3.6, author: Gold Plugins Enable Media Replace: version: 3.4.1, author: ShortPixel Google XML Sitemaps: version: 4.1.0, author: Arne Brachhold Health Check & Troubleshooting: version: 1.4.4, author: The WordPress.org community Insert Headers and Footers: version: 1.4.5, author: WPBeginner MC4WP: Mailchimp for WordPress: version: 4.7.8, author: ibericode Media Library Folders for WordPress: version: 5.2.0, author: Max Foundry Nav Menu Roles: version: 1.10.1, author: Kathy Darling Really Simple SSL: version: 3.3.4, author: Really Simple Plugins Redirection: version: 4.8, author: John Godley The Events Calendar: version: 5.1.3, author: Modern Tribe, Inc. Theme My Login: version: 7.0.15, author: Theme My Login UpdraftPlus – Backup/Restore: version: 1.16.25, author: UpdraftPlus. Com, DavidAnderson Widget Importer & Exporter: version: 1.6, author: ChurchThemes. com WooCommerce: version: 4.2.1, author: Automattic WooCommerce Simplify Commerce Gateway: author: (undefined), version: 1.0.4 WPBruiser: version: 3.1.42, author: Mihai Chelaru WPDM – Extended Short-codes: version: 2.5.0, author: Shaon WP File Manager: version: 6.5, author: mndpsingh287 WPide: version: 2.4.0, author: Simon@ WPsites WP to LinkedIn Auto Publish: version: 1.7.1, author: xyzscripts.com WP to Twitter: version: 3.4.5, author: Joseph C Dolson * ### wp-plugins-inactive (15) ### * Akismet Anti-Spam: version: 4.1.6, author: Automattic All-in-One WP Migration: version: 7.23, author: ServMask (latest version: 7.24) BlogML Importer: version: 1.0, author: Sean Patterson Event List: version: 0.8.3, author: mibuthu Event Tickets: version: 4.12.1.2, author: Modern Tribe, Inc. Event Tickets Plus: version: 4.11.4, author: Modern Tribe, Inc. File Manager Advanced: version: 3.4, author: modalweb Media Library Folders for WordPress Reset: version: 5.2.0, author: Max Foundry Popup Maker: version: 1.10.2, author: Popup Maker Premium Packages – Sell Digital Products Securely: version: 4.5.7, author: WordPress Download Manager ScrapeAZon: version: 2.3.0, author: James R. Hanback, Jr. Simple Post Views Count: version: 2.66, author: Puvox.software Single Post Template: version: 1.4.4, author: Nathan Rice Top 10: version: 2.9.3, author: Ajay D’Souza (latest version: 2.9.4) WPDM Page Template: version: 1.0, author: Shaon * ### wp-media ### * image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 [https://imagemagick.org](https://imagemagick.org) imagick_limits: imagick::RESOURCETYPE_AREA: 115 GB imagick::RESOURCETYPE_DISK: 9223372036854775807 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 48 MB imagick::RESOURCETYPE_MEMORY: 48 MB imagick::RESOURCETYPE_THREAD: 1 gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 * ### wp-server ### * server_architecture: Linux 4.14.146-225.ELK.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.3.19 64bit php_sapi: cgi-fcgi max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 256M php_post_max_size: 260M curl_version: 7.70.0 OpenSSL/1.1.1g suhosin: false imagick_availability: true server-headers: unknown htaccess_extra_rules: true * ### wp-database ### * extension: mysqli server_version: 5.7.23-23 client_version: mysqlnd 5.0.12-dev– 20150407 – $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ * ### wp-constants ### * WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home1/prologik/public_html/ wp-content WP_PLUGIN_DIR: /home1/prologik/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: true WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined * ### wp-filesystem ### * wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftroubleshooting-site-performance%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/) * (@jnashhawkins) * [6 years ago](https://wordpress.org/support/topic/troubleshooting-site-performance/#post-13026831) * Time to get brutal… That site wouldn’t even run for me long enough to check a few details and let Sucuri work its magic. * I’d be disabling every plugin I could disable and removing every disabled plugin I couldn’t make a case for keeping… That case would need to be something like,‘ I ran it just last week and I will need it in >three weeks’. * I don’t know a thing about WPBruiser but I’d disable it. If you want DDOS protection then go with Cloudflare but you need to fix that server problem first. I don’t think that thing can do a bit against anything continuously hitting against the front door there. Fix your problem and let Cloudflare’s servers worry about the DDOS attacks. * You have what appears to be a successful business there with a decent website. You need a better host than shared hosting. Ask Bluehost to help you migrate to a VPS if you can’t find the issue. * I’ve seen degradations happen for innocent sites sometimes due to ‘luck of the draw’ on a shared host. When everybody is busy the last guy through the door has to wait his turn. Maybe that’s you. * You also need to be running a cache plugin. Cache enabler is the minimum and that just to have something orchestrating what happens on the BlueHost Nginx proxy that’s probably sitting out front of your website. * iThemes Security plugin, WordFence, and run the Sucuri Scanner plugin over that site several times then disable it. You can keep it installed though. * You get a handle on the problems then Cloudflare!!!! * Thread Starter [tlachev](https://wordpress.org/support/users/tlachev/) * (@tlachev) * [6 years ago](https://wordpress.org/support/topic/troubleshooting-site-performance/#post-13034942) * Thank you for the great tips! Caching helped a lot. As far as identifying the root cause, I’m still at square zero. If a plugin is the problem, wouldn’t the server memory or CPU utilization be high? I monitor memory and CPU of the server in real time and it’s consistently low. I might be just the last guy in the door. Not sure how I got deprioritized and no help from BlueHost either. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Troubleshooting Site Performance’ is closed to new replies. ## Tags * [performance](https://wordpress.org/support/topic-tag/performance/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 2 participants * Last reply from: [tlachev](https://wordpress.org/support/users/tlachev/) * Last activity: [6 years ago](https://wordpress.org/support/topic/troubleshooting-site-performance/#post-13034942) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics