Troubleshooting mode: what else is influenced

  • Resolved Thomas Maier

    (@webzunft)


    6 years, 1 month ago

    I experienced the following case on two unrelated clients pages:

    Just enabling troubleshooting mode fixed an issue the client was experiencing, also when we re-enabled all plugins and the theme. Once troubleshooting mode was switched off, the issue came back.

    I saw this a second time now and was wondering if there is anything else to the troubleshooting mode that is not documented and might point me in the direction of the bug my client experiences.

    Both clients had different and unrelated issues, so it is not the same cause.

    Thanks
    Thomas

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Marius L. J.

    (@clorith)

    6 years, 1 month ago

    Hiya,

    Troubleshooting Mode quite simply switches to the most recent default theme (One of the Twenty Seventeen, Twenty Sixteen, etc) if it exists, and displays everything as if no plugins were activated (with the exception of Must Use plugins).

    The purpose is to see if a problem is caused by a theme or plugin, in that they may be out of date, or causing conflicting behaviors when matched with other plugins.

    When in troubleshooting mode, enabling one and one plugin/theme until the problem reoccurs is generally the best way to narrow down where the conflict exists. It won’t tell you the exact reason though.

    The only thing I can think of that might change the behavior (in that everything enabled and troubleshooting enabled made it look fine, but once you disabled troubleshooting mode, it’s bad again) would be the order in which plugins are activated, since in WordPress that is the order in which you activated the plugins.

    Thread Starter Thomas Maier

    (@webzunft)

    6 years, 1 month ago

    Thank you, Marius.

    The order of activations is an interesting idea. Can’t remember the last case I had where this mattered, but definitely saw some in the past.

    Thomas

Viewing 2 replies - 1 through 2 (of 2 total)
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