Support » Plugin: Ebook Store » trouble with ebooks uploading

  • kcklein

    (@kcklein)


    Deian provided WONDERFUL customer service. I had a problem with getting my ebook files to upload, and through my own error, we spent like 2 hrs on chat and he walked me through everything. Even made a video showing how to upload the ebooks (by the way when you chose a file it won’t upload until you hit the UPDATE button, which in my defense isn’t how any else is uploaded on wordpress…but go figure) Deian went above and beyond and never once got irritated with me (or at least didn’t show it) even though I have just enough knowledge to be dangerous.
    This man deserves a bonus!!!!
    He also has his own hosting company called Motov.net (yes we were on the chat for a loooong time. I might’ve even made his X-mas card list this year) that as soon as my contract ends with GoDaddy I will be switching.

    • This topic was modified 8 months ago by kcklein.
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