Email Before Download
Trouble Using Shortcode (3 posts)

  1. needinghelp678
    Posted 2 years ago #


    I recently downloaded the Email Before Download plugin and the two supporting plugins, but when I tried to use the shortcode and publish the page with the shortcode on it, the page shows up blank without even the usual background website image.

    Here is the shortcode I am using: [email-download download_id="495" contact_form_id="494"]


  2. andysotones
    Posted 2 years ago #

    Hi 'needinghelp678',

    I had the same issue. It turns out it stems from the new version of download monitor. You need to download the old version, which is mentioned in a lot of the other recent posts, and install it.

    It's working perfectly for me now.

    Good luck,


  3. mandsconsulting
    Plugin Author

    Posted 2 years ago #

    First of all, thank you Andy for jumping in and offering a solution. You are also correct. The current version of Download Monitor (1.0.1) is currently incompatible with EBD.

    needinghelp678, If you are using that version of Download Monitor, please download the older version found here: http://downloads.wordpress.org/plugin/download-monitor.3.3.6.zip. If you are still having issues with your shortcode, check out this sticky post (http://wordpress.org/support/topic/plugin-email-before-download-sticky-getting-faster-support?replies=17) and let us know how we can help.

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