Title: Trouble Updating Plugin automatically
Last modified: February 25, 2021

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# Trouble Updating Plugin automatically

 *  Resolved [websgt](https://wordpress.org/support/users/websgt/)
 * (@websgt)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/)
 * I have the Gutentor – Gutenberg Blocks – Page Builder for Gutenberg Editor plug
   in installed. In the last 2 updates, I had issues. The first time, it simply 
   disabled the plug-in. I had to upload the plugin again. The second time, it took
   the entire site down. It took me some time with GoDaddy support to identify the
   cause. Each time, I used FTP and uploaded the plugin to my site (already extracted).
   Today I attempting to apply the update. I received a 500 Internal Server Error.
   It seems I cannot update or install this plugin via the admin console. I downloaded
   the update and extracted, and uploaded to the site, and it appears to be fine.
 * I would like to resolve this issue and re-enable automatic updates.
 * I don’t know if its my PHP set up or something else (GoDaddy on a Windows Platform)?
 * I am looking forward to some troubleshooting tips to resolve this issue.
    -  This topic was modified 5 years, 5 months ago by [websgt](https://wordpress.org/support/users/websgt/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [codersantosh](https://wordpress.org/support/users/codersantosh/)
 * (@codersantosh)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14105879)
 * Hello [@websgt](https://wordpress.org/support/users/websgt/) ,
 * For me, it seems like server issue, I would like to suggest you to do following
   points:
    - Check file permission for plugins folder and gutentor
    - Try by increasing PHP Memory Limit
    - If none work you need to contact your Hosting Provider
 * Best Regards!
 * Note: It is not directly related to Gutentor plugin!
 *  Thread Starter [websgt](https://wordpress.org/support/users/websgt/)
 * (@websgt)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14105967)
 * [@codersantosh](https://wordpress.org/support/users/codersantosh/),
 * Thank you for the reply.
 * How much memory do you recommend for a World Press Installation?
 *  Plugin Contributor [codersantosh](https://wordpress.org/support/users/codersantosh/)
 * (@codersantosh)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14106191)
 * [@websgt](https://wordpress.org/support/users/websgt/) Can you try 512MB?
 * You may also try viewing the debug.log file.
    You can find the process here on
   [Updating failed. The response is not a valid JSON response.](https://www.gutentor.com/documentation/article/updating-failed-the-response-is-not-a-valid-json-response/#g-final-solutions).
   Final Solutions 1st point will work for you.
 * > From your Cpanel file manager or FTP, goto WordPress installation and write
   > the following code on wp-config.php, see WP DEBUG
   > define( ‘WP_DEBUG’, true );
   >  define( ‘WP_DEBUG_LOG’, true );
   > after that when error occurs view the debug.log log file inside the /wp-content/
   > folder. There should be an error. Try to solve that.
 * It will help to find the actual cause of the issue.
 *  Thread Starter [websgt](https://wordpress.org/support/users/websgt/)
 * (@websgt)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14106411)
 * [@codersantosh](https://wordpress.org/support/users/codersantosh/),
 * I will review. Once the plugin is installed, it works fine, it is just the updating
   process that seems to break it. I am using the current version at the moment,
   so I cannot try the debug methods listed. These are some of my PHP settings, 
   do you have any recommendations?
 * Directive—————-Local Value——-Master Value
    max_execution_time——-600—————60 max_file_uploads———
   20—————-20 max_input_nesting_level–64—————-64 max_input_time———–400—————60 max_input_vars———–
   1000————–1000 memory_limit————-256M————–128M
 * Thanks.
    -  This reply was modified 5 years, 5 months ago by [websgt](https://wordpress.org/support/users/websgt/).
 *  Plugin Contributor [codersantosh](https://wordpress.org/support/users/codersantosh/)
 * (@codersantosh)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14109896)
 * [@websgt](https://wordpress.org/support/users/websgt/) happy to know the plugin
   is working fine.
 * >  Once the plugin is installed, it works fine
 * Server values seem to normal for me but you can confirm with hosting support 
   or someone who know the server better 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Trouble Updating Plugin automatically’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [codersantosh](https://wordpress.org/support/users/codersantosh/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/trouble-updating-plugin-automatically/#post-14109896)
 * Status: resolved