Support » Plugin: W3 Total Cache » Trouble Plugin while UNINSTALLING from site ! !

  • S P Paul

    (@smartcoder489)


    Yea, I feel trouble to Uninstall it ! ! Your site will break while to do so…
    Can’t uninstall it completely ! Be care if you a non-technical person to recovery your site ! !

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @smartcoder489

    Thank you for your review and I am sorry about the issue you experienced.
    In some cases, depending on the environment some files/folder need to be manually removed after deleting the plugin. YOu should’ve to Contact us in the support forum and we would be more than happy to assist you with this.
    The procedure in cases as yours is as following:
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – dbcache.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    Please let us know if there is anything else we can assists you with.
    Thanks!

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