Support » Installing WordPress » Trouble installing WordPress from cPanel’s Web Application

  • juliomirandap314



    I installed (multiple times) the WordPress web application from cPanel (in the Web Application). However, whenever I tried to install the application, the browser (Google Chrome, or any other one) would say “’s server DNS address could not be found.”
    I have uninstalled and reinstalled the WordPress application but nothing seems to work.
    My domain should be OK, I bought it, but apparently, there is something going on with the DNS address.
    (Also, whenever I tried to install another web application, such as dotclear, it would install without any issue, and the website was visible… The thing is that I want to use the WordPress application!)
    My website is, and currently I have the latest version of WordPress installed on the main page (

    Thank you very much!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff


    Volunteer Moderator 🚀

    We don’t have any control over third-party installers like this, so I recommend reporting the issue to your hosting provider’s support department.

    Meanwhile, you should have no trouble with a manual installation:

    Hello juliomirandap314,

    I work with a hosting service that uses cPanel and third party program that installs WordPress. I wanted to add that in order for a domain name to have DNS entries it would need to be added as an ADDON or SUBDOMAIN first (this with the exception of the primary domain used to establish the account). Once the domain name has been added, then DNS entries would be added to that domain name. Any problem beyond that definitely requires the host’s support department after up to 24 hours of required propagation time for DNS changes to be recognized on the internet.

    Arnel C.

    Which hosting server you’re using? Bluehost?

Viewing 3 replies - 1 through 3 (of 3 total)
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