Support » Themes and Templates » Trouble Installing Theme – Windows Server

  • Hi everyone,

    I’m the only IT guy at my company, and we have installed WordPress on our webserver (IIS 6). I followed the 5 minute installation and everything went great. Except until the person setting up this site tried to upload a theme. This is the error we get:

    Unable to create directory wp-content/uploads/2013/02. Is its parent directory writable by the server?

    I’ve searched for this error, and all I can find is information about setting the permissions to 777. I’ll confess that I have absolutely no idea what that means. What permissions? It occurred to me that maybe I need to set up FTP access to the wordpress directory, but I can find no such spot in wordpress to identify an FTP server/login.

    Any help is greatly appreciated. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thomas,

    This error usually occurs when the file cannot be uploaded due to permissions on the folder or the file size is too large.

    How large is the theme zip file? There is a size limit set in php.ini (upload_max_filesize) that could be blocking it.

    The other thing to check is if you have write permissions to the folder (right click the folder and make sure the process account has write permission).

    If you setup the ftp properly and allow permissions to be inherited it should be fine.

    Thanks for the response. I’m checking on the file size issue, but I have a couple more questions in the mean time. When you say the process account… which process are you talking about? I don’t see a process running for wordpress or PHP. If it’s MySQL, then the process is running under local system, so the permissions there shouldn’t be a problem.

    As for the FTP, I didn’t set anything up. I just followed the 5-minute installation instructions, and I didn’t see anything there about setting up an FTP. Are those instructions available somewhere?

    Thanks again for your help!

    The file size is definitely not the issue.

    Is anyone else able to help with this? It seems that hosting your site on your own Windows server is not the preferred method to run a wordpress site… is anyone else having success doing this?

    Thanks in advance for any help you can provide!

Viewing 3 replies - 1 through 3 (of 3 total)
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