Trouble changing FTP permissions on a plug-ins folder

  • David Borrink

    (@davidborrink)


    9 years, 3 months ago

    I’m trying to fix a broken plug-in but suddenly I have a folder that suddenly is unwrittable. I get a message that says the folder “does not exist or is not writable. You can create the folder or change its permission manually.”

    So when I find the folder via FTP, I choose the “properties” in FireFTP (in Firefox) and suprisingly whatever I choose is set to 000. I try to change permissions to 755 on the folders and I get an error message:

    500 'SITE CHMOD 0755 wpcf7_captcha': command not understood
: /wp-content/uploads/0755 wpcf7_captcha

    Is this a WP error, or do I need to contact my hosting company? I have other sites on the same hosting company using this same plug-in with no problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter David Borrink

    (@davidborrink)

    9 years, 3 months ago

    I was getting an error where WP was asking for FTP credentials, and I fixed that with a fix in the WP-config file. But still I’m unable to change permissions in FireFTP.

    John Dittmar

    (@zyphonic)

    9 years, 3 months ago

    Hello there David!

    Majority of the time if an issue is regarding FTP this would be something host-related moreso than WordPress. Hearing that the file permissions are set to 000 most likely means that the host may of zero’d out the file permissions for one reason or another. This makes changing the permissions impossible as the file permissions don’t allow you to make permissions changes (sorta a catch-22 situation). I can’t say for sure though but your best bet here is to reach out to them for more insight.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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