Triple-A transactions going through without creating WooCommerce order

  • Resolved snipysnob

    (@snipysnob)


    2 years, 10 months ago

    Hi there,

    Your plugin has been great up until this point. Orders are no longer coming in through WooCommerce, however we are still receiving the transactions and emails through Triple-A.

    I have enabled the debug log but it has sensitive information so please let me know the best place to send it.

    Thanks in advance,
    Matt

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Triple-A.io

    (@tripleatechnology)

    2 years, 10 months ago

    Hi @snipysnob ,
    Sorry to hear that. Strange that it would work fine then stop.
    Have you enabled a CDN or firewall, or installed any other new plugins that may interfere with incoming requests?

    You can email us at support@triple-a.io, our whole team is in the loop.
    You can specify “Snipysnob from wordpress.org”. We’ll look into it ASAP.

    Regards,
    TripleA Team

    Plugin Author Triple-A.io

    (@tripleatechnology)

    2 years, 9 months ago

    Hi,
    This was fully resolved by email. Closing this support ticket here.
    Good luck with business.

    Regards,
    TripleA Team

Viewing 2 replies - 1 through 2 (of 2 total)
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