• Resolved Dumel

    (@dumel)


    I’ve recently taken over a site that uses WPTE and it was still in version 1.6. I’ve cloned the site onto a dev site and I updated everything as well as WPTE to the latest version. One thing I notice is that version 1.6 supported custom trip tabs that could be added to trips. The current version of WPTE also supports trip tabs and when I go to TT settings, I can see the tabs that were added years ago, but they don’t show up in the trip back-end. Any new tabs I add are displayed but the old ones don’t show up. Any idea how I can fix this so that I don’t lose all the data already captured?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @dumel,

    The current version of the WPTE plugin is 5.3.9 which means your site was using a very old version of the plugin. This means there have been a lot of changes to the plugin’s features and functionalities.

    Anyway, we have migrated the Trip option added. Can you please check that?

    Check here.

    Thank you.

    Thread Starter Dumel

    (@dumel)

    Thank you for that. Using the migrate option didn’t solve my issue though. I still can’t use the data used from the old trip tabs. Will this not be possible at all? Could I not do incremental updates of the plugin?

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @dumel,

    I am sorry this didn’t solve the issue. I am afraid that you might need to add those data again.

    Anyway, have you checked if those tabs are Enabled/Disabled via WP Travel Engine settings.

    Anyway, if you would like to switch back to any of the previous versions then you can use the WP Rollback plugin.

    Further, I would like you to keep on updating the themes/plugins whenever there is an update available.

    Anyway, sorry about that.

    Thank you.

    Thread Starter Dumel

    (@dumel)

    That’s a handy plugin that I didn’t know about, thank you. Do you know when the trip tabs feature had its major change to the newer way of doing things? I have no idea how far I should roll back, although the roll-back plugin only goes back to version 4.2.

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @dumel,

    You can try updating from version 4.2 onwards as well.

    There was a major update with versions 4.3.0 5.0 and 5.2.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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