Trinity audio player not working | WordPress.org

Resolved kertus
(@kertus)

1 year, 8 months ago

Despite the proper implementation of the plugin, the trinity audio player is showing the player’s placement on the website’s front page, but the player is not working.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor trinityaudio
(@trinityaudio)

1 year, 8 months ago

Thank you for bringing this into our attention. Looking into it

Thread Starter kertus
(@kertus)

1 year, 8 months ago

Thank you for your feedback.

Look forward to hearing back from you.

Plugin Contributor trinityaudio
(@trinityaudio)

1 year, 8 months ago

Reached out over email – let me know if you didn’t get it

Thread Starter kertus
(@kertus)

1 year, 8 months ago

Please check the below URL. We can’t see the player visible on blog posts. Only the plain text is visible

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Plugin Contributor trinityaudio
(@trinityaudio)

1 year, 8 months ago

From looking at your site, it seems like you are using some caching plugin and you need to exclude our product from it.

More details would help us investigate this better. Can you also reach out to our support (support@trinityaudio.ai)? This would be more efficient way to drill down on the problem

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Trinity audio player not working’ is closed to new replies.

In: Plugins
5 replies
2 participants
Last reply from: trinityaudio
Last activity: 1 year, 8 months ago
Status: resolved