Support » Plugin: Events Manager » Triggering mails for ” awaiting online payment” and “awaiting payment”

  • Resolved findingitontheway

    (@findingitontheway)



    Hi guys,

    when I manage a specific booking I can set the stati to “awaiting online payment” or “awaiting payment”. Once done I get the notification that: Booking awaiting online payment. No emails to send for this booking.

    Where can I activate them? Unfortunately I couldn’t find them in the settings > emails > booking email templates.

    Cheers Nick

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi guys,

    do you have any info about that for me? 🙂

    Cheers Nick

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Hi Nick,

    Which version of Events Manager are you using?

    Is this with the offline payment gateway?

    Thanks.

    Hi Caimin,

    I am currently running on 5.8.1.3. And no. I am not using the offline payment gateway at the moment. Just the “normal” free version of Events Manager.

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Do you have a subject & content filled in for “Pending booking email” under Events > Settings > Emails > Booking Email Templates?

    Plugin Author Marcus

    (@netweblogic)

    Hi Nick,

    Emails for those event statuses are only available via the Pro add-on. By default the ‘awaiting payment’ status defaults to the ‘pending’ template, I don’t believe the online payment status has a template it defaults to.

    • This reply was modified 6 months, 4 weeks ago by  Marcus.

    Hi Marcus,

    thanks! I customized that for my needs now.

    Cheers Nick

Viewing 6 replies - 1 through 6 (of 6 total)
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