Triggered error just after update

  • Resolved iAmSaugata

    (@iamsaugata)


    4 years, 7 months ago

    Hi,
    Today on my site, Hummingbird just triggered an error after update, is this normal?
    Now everything working fine, but still I wanted to report this.

    Error Details
    =============
    An error of type E_ERROR was caused in line 7 of the file /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/core/api/class-api.php. Error message: Uncaught Error: Class ‘WP_Hummingbird_API_Service_Uptime’ not found in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/core/api/class-api.php:7
    Stack trace:
    #0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/core/class-core.php(104): WP_Hummingbird_API->__construct()
    #1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/core/class-core.php(50): WP_Hummingbird_Core->init()
    #2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/wp-hummingbird.php(159): WP_Hummingbird_Core->__construct()
    #3 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/wp-hummingbird.php(125): WP_Hummingbird->init()
    #4 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/hummingbird-performance/wp-hummingbird.php(111): WP_Hummingbird->__construct()
    #5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(286): WP_Hummingbird::get_instance(”)
    #6 /opt/bitnami/apps/wordpress/htdocs/wp-includes

Viewing 5 replies - 1 through 5 (of 5 total)
  • buga9

    (@buga9)

    4 years, 7 months ago

    hello there,

    i’m having some problems with the update as well. i get the “Your Site is Experiencing a Technical Issue” message.i can see the frontend but the backoffice is disabled. the php version is 5.6.40 wich is higher than the minimum version required.

    thank you for your great plugins.

    Anton Vanyukov

    (@vanyukov)

    4 years, 7 months ago

    Hi @iamsaugata, @buga9,

    Sorry that you are experiencing issues. I’m looking into the cause for the errors. This looks like a temp error that should be gone after the update. Could you please try disabling/enabling the plugins? Also make sure that only one version of the plugin exists on the site. If the backend is not accessible, the easiest way to disable Hummingbird is using FTP and renaming the plugin folder.

    Best regards,
    Anton

    buga9

    (@buga9)

    4 years, 7 months ago

    all the issues happens on sites with php 5.6.40. the only plugin that causes the error is hummingbird 2.1.0. with the 2.0.1 version everything is fine.

    Anton Vanyukov

    (@vanyukov)

    4 years, 7 months ago

    @buga9,

    This is a known PHP bug and in Hummingbird 2.1 we’ve added a module that, unfortunately, triggers this issue. Good news is that, I believe, I’ve found a fix. Could you please try to edit the file hummingbird-performance/admin/pages/class-upgrade.php and on line 12 replace
    use Hummingbird\Core\Settings;
    with
    use Hummingbird\Core\Settings as Settings_Module;
    and on line 27 replace
    $settings = Settings::get_settings( 'settings' );
    with
    $settings = Settings_Module::get_settings( 'settings' );

    Best regards,
    Anton

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    4 years, 7 months ago

    Hello @iamsaugata ,

    Trust you’re doing well!

    Please update the plugin to its latest version, this looks to be happens on certain PHP version 5.6.40 which has a bug. The latest version of the plugin should fix the issue.

    Have a good day and take care!

    Cheers,
    Nastia

Viewing 5 replies - 1 through 5 (of 5 total)
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