Title: Trigger Options Not Visible Last modified: June 19, 2020 --- # Trigger Options Not Visible * Resolved [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 12 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/) * Hello, * I am using the latest version of Noptin. I created a popup form but i couldn’t see the Trigger settings anywhere. AS per your documentation, it’s visible when the form is being edited. * I couldn’t see it there as well. * However, now when i click on Email Forms > Edit only a blank screen appears. I tried it several times but no difference. Even after clearing the cache & deactivating the plugin too. * Can you please help ASAP? Thanks/Manish Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 12 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13012036) * Hi Brian [@picocodes](https://wordpress.org/support/users/picocodes/) * Could you please check the issue I am facing and suggest a solution? * Thanks/Manish * Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/) * (@picocodes) * [5 years, 12 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13012255) * Hello [@mb299](https://wordpress.org/support/users/mb299/) * This is probably a JavaScript conflict with one of the plugins on your website. Visit the form edit page again then [open the browser console](https://webmasters.stackexchange.com/questions/8525/how-do-i-open-the-javascript-console-in-different-browsers) and let me know if you find any errors. * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 12 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13012304) * Thanks Brian [@picocodes](https://wordpress.org/support/users/picocodes/) * i used two types of form till now: Shortcode & Popup * While I am able to edit Shortcode type form, it’s the Popup form that renders a white screen when i try to Edit. * Below is the screenshot for your reference. * [https://drive.google.com/open?id=1zkrAmMKyUs1CSq0qo1h-U4gGpilaZAwn](https://drive.google.com/open?id=1zkrAmMKyUs1CSq0qo1h-U4gGpilaZAwn) * Once this is resolved, please do let me know how do i see the Triggering Options. I want to use the Popup forms as Exit Popup * Manish * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13013888) * Hi Brian [@picocodes](https://wordpress.org/support/users/picocodes/) * Did you get a chance to see the screenshot/error? I got a request on Google Drive for the access and I gave it immediately. * Appreciate your response please. * Thanks/Manish * Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/) * (@picocodes) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13014981) * Hi [@mb299](https://wordpress.org/support/users/mb299/), * For now, you can apply [these changes to your site](https://github.com/hizzle-co/noptin/commit/c9df50387f7a8f7803365974bc28de5d6d2dae4d) or wait for tomorrow’s update. * As for the trigger options, the panel was renamed to popup options as shown in [this image](https://cdn.noptin.com/screenshots/popup%20options.png). I’ll update the docs later to reflect those changes. * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13017213) * Hi Brian [@picocodes](https://wordpress.org/support/users/picocodes/) , * Thanks for replying. I will wait for the updates today. Please don’t close this until then. * Thanks/Manish * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13023141) * Hi Brian [@picocodes](https://wordpress.org/support/users/picocodes/) , * When is the plugin update expected? * Awaiting your reply. Thanks/Manish * Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/) * (@picocodes) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13023591) * It’s already been released did you not get the notification? * Thread Starter [mb299](https://wordpress.org/support/users/mb299/) * (@mb299) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13024197) * Hi Brian [@picocodes](https://wordpress.org/support/users/picocodes/) * At the time of writing my previous message, i hadn’t got any notification. It’s just now that i received the update . * Many thanks Brian, I have updated & am able to edit the form with Popup options clearly visible. * Regards/Manish * Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/) * (@picocodes) * [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13027317) * You’re welcome. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Trigger Options Not Visible’ is closed to new replies. * ![](https://ps.w.org/newsletter-optin-box/assets/icon-256x256.png?rev=3355797) * [Simple Newsletter Plugin - Noptin](https://wordpress.org/plugins/newsletter-optin-box/) * [Frequently Asked Questions](https://wordpress.org/plugins/newsletter-optin-box/#faq) * [Support Threads](https://wordpress.org/support/plugin/newsletter-optin-box/) * [Active Topics](https://wordpress.org/support/plugin/newsletter-optin-box/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/newsletter-optin-box/unresolved/) * [Reviews](https://wordpress.org/support/plugin/newsletter-optin-box/reviews/) * 10 replies * 2 participants * Last reply from: [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/trigger-options-not-visible/#post-13027317) * Status: resolved