Tried to pay, no success

  • Resolved mountainguy2

    (@mountainguy2)


    8 years ago

    I’d really like to pay and test the premium version of this plugin. Tried to do so about 7 times and the paywall just kept kicking my out with confusing messages about zipcode, state, etc. (I’m in USA) I just hope this plugin works better than its payment system! Can anyone help me? I’d still like to pay and try out the full version, even though I’m now a bit hesitant…

    Thanks for any help. MTN

    https://wordpress.org/plugins/responsive-menu/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor responsivemenu

    (@responsivemenu)

    8 years ago

    Hi there,

    The payment system is all handled by PayPal and has nothing to do with my website or the plugin.

    You will need to speak to PayPal if you are having issues paying with them as that is all out of my control.

    When you pay you are redirected directly to their site and their servers and they take payment and therefore it is no reflection of the plugin.

    All the best

    Thread Starter mountainguy2

    (@mountainguy2)

    8 years ago

    Ok, point taken, apologies for assuming paywall was yours. Still, your choice (grin).

    In any case, I paid using straight cold turkey Paypal direct from bank account. Now I’m trying to find upgrade instructions.

    Thanks, MTN

    Plugin Contributor responsivemenu

    (@responsivemenu)

    8 years ago

    Hi there,

    PayPal is the biggest payment provider going and is used by the majority of e-commerce sites on the web so I wouldn’t use anything else. It also provides protection to the buyer (you) and offers many other benefits.

    In regards the upgrade – all you need to do is download the files from the account/download page on my site once signed in.

    Once you have the zip file, login to your WordPress admin and go to install a plugin as usual but this time select the option which is named something similar to “Install from file”, select the zip file and install. You can then activate as normal and begin using it.

    Any problems let me know!

    All the best

Viewing 3 replies - 1 through 3 (of 3 total)
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