Support » Plugin: OpenTok Video Chat » Tried it out…..didn't work

  • Installed just fine.

    Pop up administration just fine.

    But when I asked a friend to click on the blue button, it didn’t add him.

    He went to my website, and the pop up invitation window did come up. But when he clicked on the Blue button nothing happened.

    Tried again… nothing

    Tried again… nothing.

    And yes… I had the radio button checked that more people could be added to the video chat, and “Let them in!”

Viewing 5 replies - 1 through 5 (of 5 total)
  • Also… when he was clicking on the blue button he says that he could hear my audio… but it was REALLY BAD and broken up. (I have 20Mps cable modem… so it’s not my connection on this end.)

    He also said that the video was blurry and not good. 🙁

    I should also mention that we are in the same house… same connection to the internet. Different room in the same house.

    Plugin Author meliho



    Hi from TokBox, and thanks for posting this. Could you let us know where your WP instance is, and work through the issues that you’re seeing against your specific instance? You can e-mail me off-list if you’d like at melih {at} tokbox {dot} com

    Thanks a bunch.

    Melih O.

    I got it working fine- i just have no way of controlling where my image pops up on the site. Am i doing something wrong ? is there a way to structure that ?
    Thanks Stu

    Plugin Author meliho



    What image are you talking about? We don’t currently allow for customization of where the video box pops up, but would love to better understand what you’re trying to accomplish so we can figure out how to slot it into our roadmap.

Viewing 5 replies - 1 through 5 (of 5 total)
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