Trial version: running shortcodes in lightbox content damages regions back-end

  • Resolved rgeng

    (@rgeng)


    3 years, 10 months ago

    Hello,

    I’m testing your plugin with the free trial version to evaluate it but i’m having some problems with shortcodes in tooltip content.

    When I add new region to new map and set to open content in lightbox with a shortcode result there are no problems. I can publish and see the greatest result in front-end. When I want to do some updates and come in back-end the preview map image isn’t avaiable. Then if I open it the map title string field contains a changed string like some shortcode result strings and the regions added are graphically showed but they aren’t avaiable in the region map settings. It seems that plugin show graphically added regions with my config but when I try to update it shows me a editor like new map editor with default values selected.

    Have you any suggestions?
    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Carlos Moreira

    (@carlosmoreirapt)

    3 years, 10 months ago

    Hi @rgeng Thank you for trying out the Pro version.
    I’ll have to ask you to use the contact form here: https://interactivegeomaps.com/contact/ or the ‘contact us’ tab in the plugin for any questions related with the Pro version, since these forums are only for the free version and it’s against WordPress policy to discuss Pro features here.
    You can just copy/paste your message into the proper contact form and we can follow up using the other support channels. Hope you understand. Greetings, Carlos

    Thread Starter rgeng

    (@rgeng)

    3 years, 10 months ago

    Hi @carlosmoreirapt,

    I’m sorry, I didn’t know the WordPress Policy about Pro plugin features.
    I send you a request from the website contact section.

    Looking forward to receive your kind reply,
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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