Tree not displaying

  • Resolved malcolmph

    (@malcolmph)


    3 years ago

    Hi

    The trees on my pages are not displaying. I just get a grey box with profile pictures down the side when inserting the shortcode on a page. The tree does display correctly when using preview mode.
    https://houstigans.com/?page_id=765

    Any help appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Irfan Qasim

    (@iqasim)

    3 years ago

    Hi,

    It seems that there is code conflict with theme or with other plugins , please try with twenty twenty theme and let me know.

    kind regards
    irfan Qasim

    Thread Starter malcolmph

    (@malcolmph)

    3 years ago

    Hi

    I have activated the Twenty Twenty theme but the issue is still there.

    I only have a few plugins
    Gutenberg Blocks and Template Library by Otter
    Insert Pages
    SG Optimizer
    ThemeGrill Demo Importer
    TreePress Premium
    WPForms Lite
    Yoast SEO

    Thanks

    • This reply was modified 3 years ago by malcolmph.
    Thread Starter malcolmph

    (@malcolmph)

    3 years ago

    I deactivated the SG Optimizer and it is now working 🙂

    Thread Starter malcolmph

    (@malcolmph)

    3 years ago

    can you advise if it is possible to reduce the line gap between first name and last name

    Plugin Support Irfan Qasim

    (@iqasim)

    3 years ago

    Hi,

    Sorry that feature is not available to reduce the gap between First name and last name.

    kind regards
    irfan Qasim

    Plugin Support Irfan Qasim

    (@iqasim)

    3 years ago

    Hi,

    All the available option are in the tree-press options page.

    kind regards
    irfan Qasim

Viewing 6 replies - 1 through 6 (of 6 total)
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