Support » Theme: Travel Agency » Travel Agency Free WordPress Theme by Rara themes not working

  • Resolved John

    (@jkamau822)


    I am using Travel agency free wordpress theme and I’m getting errors when trying to send an inquiry. This is the message I get:
    Sorry, your query could not be sent at the moment. May be try again later. Thank You.

    Also, booking a tour is hectic. The forms are not working.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Rara Theme

    (@raratheme)

    Hi @@jkamau822,

    We have tested the inquiry form and it is working on our side.

    You might be facing issue due to various reasons. It could be hosting or plugin conflict.

    Please confirm the following:
    1. Are you using the latest version of WP Travel Engine plugin?
    2. Does your hosting meet the requirement recommended by WordPress?

    If your answer to both the question is true, we will need to look further on your website. Please get in touch with our support team here. Our support team will look at the cause of the issue and get back to you with a solution.

    Thank you.

    Best regards,
    Rara Theme Support Team

    I payed for Travel Agency Pro and does not work and I does not have idea what is happend

    Theme Author Rara Theme

    (@raratheme)

    Hi @nyleve,

    Could you kindly tell us what issues you are facing? If you can give us more details, our support team can help.

    If you haven’t already seen the documentation which includes a step-by-step guide on how to use the Travel Agency Pro theme, we would kindly request you to go through it.

    If you need further support, kindly contact our support team by filling the support ticket form via this link. Our support team will get back to you with solutions within 24 hours.

    Thank you and have a nice day!

    Best regards,
    Rara Theme Team

    @nyleve

    You saying that you bought pro theme and it’s not working?

    The free theme did not work even a single bit. I tried to book a tour or send an inquiry but in vain. I ended up uninstalling the theme. It had inconvenienced me.

Viewing 4 replies - 1 through 4 (of 4 total)
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