• This plugin not only gave me garbled resuts, when I de- activated it errors appeared on my live site on each page. I had to reinstall and reactivate it to get rid of the errors. Now I have to figure out how to kill it without trashing my site. Well done guys.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author GusRuss89

    (@gusruss89)

    Hi @pauldavids

    If you deactivate the plugin then the shortcodes you added to your form will no longer execute, and will instead show up as text. This is the case with any plugin that adds shortcodes.

    Rather than post a 1-star review with no detail, why not post a support request including your error messages? I will be more than happy to help.

    Thanks,
    Angus

    Thread Starter PaulDavids

    (@pauldavids)

    Hi Angus,

    I deleted all of the shorcodes before I deactivated the plugin. Still many many errors on deactiation. Eventually I had to (1) Install and activate your plugn. (killed the errors) (2) go into the backend via FTP and delete your plugin (3) on restarting word press your plugin was finally GONE and no errors.

    ie – deactivation of your plugin caused the errors

    Thread Starter PaulDavids

    (@pauldavids)

    Hello again Angus,

    I would love for this plugin to (1) Actually work well and (2) to be user friendly on deactivation. Fix these problems, let me know via [moderated] and I will retry it and re-rate if apprpriate. To 5 stars if all works!

    • This reply was modified 6 years, 9 months ago by Andrew Nevins.
    Plugin Author GusRuss89

    (@gusruss89)

    Hi Paul,

    Do you remember anything about what the errors said? I can’t reproduce this behaviour.

    Thanks,
    Angus

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @pauldavids, I’m sorry to hear you’re having a bad time with this plugin, but I just have to ask you not to write your email address here. Support is only provided on this forum and not privately, unless the plugin author is guiding you to their support channels.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘TRASHED my site on deletion’ is closed to new replies.